How to Request Spirit Airlines Wheelchair Assistance?

Written by Spirit Air Connect | Sep 23, 2025 10:57:05 AM

Spirit aims to offer passengers a smooth trip from gate-to-gate or from entryway to seat, whether traveling for fun, medically governed, or family-related. In this blog, we will take you through how wheelchair assistance is provided at the airport, how to request it, and what it will be like in real life on your travel day.

What Is Wheelchair Assistance in Spirit Airlines?

Wheelchair assistance is a complimentary service from Spirit Airlines offered to passengers unable to walk or stand for long periods of time. For instance, due to a permanent disability, an injury, an old age condition, or a temporary medical emergency.

Helpful airport staff are trained to assist you with:

Moving through the airport terminal
Getting through security lines
Boarding the airplane
Switching gates if you have a connecting flight
Picking up any wheelchairs or mobility devices you bring with you

This service makes sure you don’t have to walk far, wait in long lines, or worry about how to get around the airport.

How to Ask for Wheelchair Help

It’s easy to ask for wheelchair assistance in the airport with Spirit. You can do it when you book your flight or even after booking.

When You Book Your Flight

If you’re booking your ticket on the Spirit Airlines website or app, look for a section called “Special Service Requests.” Here, you can check the box for wheelchair assistance.

After You Book

If you have completed the booking, don’t worry. You can still ask for assistance by:

Going to the “My Trips” section on spirit.com
Calling Spirit Airlines' customer service
Asking your travel agent (if you used one)

Try to request help at least 48 hours before your flight so the airline has enough time to prepare.

What to Expect at the Airport:

Please ensure that you reach the airport on time, about 2 to 3 hours prior to departure.
Get to the check-in counter and ask the representative if you require wheelchair assistance.
An assistant will take you from there in a wheelchair, help you pass security, and board your flight.
You may have to wait for a few minutes if the airport is too crowded, that’s why being on time is so important.

Layovers and Connecting Flights

When there's a stop or layover during your trip, Spirit Airlines will provide assistance at your connecting airport. One member of staff would greet you once you step out of the plane and then proceed with assisting until reaching the next gate. Just remind the airline during your check-in to facilitate the preparations.

Bringing Along Your Own Wheelchair?

Easy made by Spirit Airlines if bringing your own wheelchair:

Whether it is a manual wheelchair that you have to push, it can be checked free at the gate or counter.
Powered wheelchairs are allowable, but you have to tell the airline what kind of batteries the chair uses before flying.
There are also circumstances wherein your wheelchair will be delivered to you right at the gate, while in some airports, you must go to baggage claim.

Important tips:

Be at the airport on time to avoid any kind of last-minute hassle.
Make sure that the staff know all teh requirements beforehand.
Keep your medical documents in case you require them.
Stick a label with the name and contact number on teh wheelchair.

Conclusion

Flying with a wheelchair can feel hectic if teh airports and airlines don’t provide proper setup, but with Spirit Airlines' wheelchair assistance option, it comes for free, and they also ensure that the airlines get proper service. They can request easily for free and can help in traveling with safety and comfort. Don’t feel nervous or bad while asking for guidance. Spirit wants to see you fly with care and confidence!

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